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Dog Boarding Information
Pittsburgh Pet Concierge
WELCOME PET PARENT!
OUR BOUTIQUE FULL-SERVICE RESIDENTIAL PET BOARDING RESORT WHERE YOUR FAMILY IS OUR FAMILY. PET GUESTS ARE NEVER LEFT ALONE OR UNSUPERVISED AND ALWAYS FEEL AT HOME.
PITTSBURGH PET CONCIERGE IS A PREMIUM PET BOARDING SERVICE AND OPTION WHEN COMPARED TO OTHER TRADITIONAL BOARDING KENNELS IN OUR AREA.
A PITTSBURGH PROUD AND PITTSBURGH-OWNED SMALL BUSINESS CONVENIENTLY LOCATED IN A 3500 SQ. FOOT RESIDENTIAL HOME JUST MINUTES FROM THE i376 PARKWAY AND PENNSYLVANIA TURNPIKE IN MONROEVILLE, PENNSYLVANIA.
PITTSBURGH PET CONCIERGE SPECIALIZES IN AWARD-WINNING BOUTIQUE STYLE DOG BOARDING, CAT BOARDING, DOG DAYCARE, MEDICAL BOARDING FOR DOGS & CATS (THAT HAVE CONDITIONS SUCH AS DIABETES OR EPILEPSY AND REQUIRE RELIABLE MEDICATION ADMINISTRATION AND MEDICAL MONITORING FROM OUR VET TECH), SENIOR GERIATRIC ANIMAL BOARDING, & EMOTIONAL SUPPORT 1 ON 1 BOARDING FOR DOGS THAT PREFER HUMANS ONLY OR FOR DOGS THAT AREN'T NEUTERED OR SPAYED.
ALL IN A LUXURIOUS, SAFE, FUN, AND STRESS-FREE AT-HOME DOG BOARDING ENVIRONMENT.
PET RESORT AMENITIES INCLUDE THOUGHTFULLY SELECTED DOG GROUPS OF UP TO THREE DOGS (OR ONE-TO-ONE RATIO BOARDING WITH JUST A HUMAN COUNSELOR IS AVAILABLE).
DOG GUESTS VACATIONING WITH US ENJOY FURNISHED FAMILY ROOM AREAS COMPLETE WITH COUCHES, CABLE TV, DOG BEDS, AND WINDOWS, SAFE AND FULLY SUPERVISED DOG PLAY AREAS BOTH INDOORS AND OUTDOORS (SECURE FULLY FENCED OUTDOOR AREAS WITH TURF AND NATURAL GRASS)
FULL SUPERVISION IS PROVIDED AT ALL TIMES BY LOVING AND FULLY TRAINED COUNSELORS. OUR DEDICATED ACTIVITY TEAM PROVIDES FUN AND INTERACTIVE GAMES AND ACITVITIES FROM SUNUP TO SUNDOWN DAILY.
EACH DAY AT BEDTIME DOG BOARDING GUESTS WILL REMAIN IN THEIR GROUP AND HEAD TO BED WITH THEIR OVERNIGHT COUNSELOR. ALL DOG GUESTS SLEEP IN A FULLY FURNISHED HUMAN BEDROOM ASSIGNED JUST FOR THEIR GROUP. IF A DOG IS BOARDING ONE ON ONE, THEY HAVE THEIR OWN PRIVATE BEDROOM TO SLEEP IN WITH THEIR COUNSELOR.
DOG'S ALWAYS HAVE THE OPTION TO SLEEP IN BED WITH THEIR OVERNIGHT COUNSELOR OR IN A PROVIDED ORTHOPEDIC DOG BED. OVERNIGHT DOG BOARDING BEDROOMS ARE FURNISHED WITH A TV, CARPET, FLOOR LEVEL HUMAN BED, WINDOW, ORTHOPEDIC PET BEDS AND WATER BOWLS ARE PROVIDED FOR ALL DOG BOARDING GUESTS EVERYTHING IS INCLUDED BUT FOOD, TREATS, AND MEDICATIONS.
AVAILABLE ADD ONS ARE GOURMET TREAT PACKAGES, PURIFIED SPRING WATER, & ONE ON ONE NATURE TRAIL WALKS (A FUN INTERACTIVE WALK DEDICATED JUST FOR YOUR FAMILY ON OUR NATURE TRAIL).
ALL OTHER SERVICE ITEMS ARE ALWAYS PROVIDED COMPLIMENTARY.
DOG BOARDING PRICES AND SERVICES
SIGNATURE DOG BOARDING RATE
$55.00 Per Day Per Dog
Dog's that are boarding under this reservation type must meet the following requirements:
A dog must be under10 years of age verified by medical records.
Can get along with other dogs that match their personality.
No resource guarding.
Friendly towards new people.
No Major Medical or Physical Conditions.
GERIATRIC & MEDICAL DOG BOARDING (Monitored by Vet Tech)
For dogs over the age of 10 with no major medical conditions the rate is $75.00 per day.
ALL DOGS OVER THE AGE OF 10 THAT BOARD WITH US RECIEVE TWO DAILY PHYSICAL WELLNESS EXAMS BY OUR VET TECH TO ENSURE THEIR HEALTH IS REMAINING GOOD DURING THEIR VACATION. NO EXCEPTIONS. THEY SPEND THEIR DAY IN SENIOR FRIENDLY AREAS WITH A SMALL GROUP MATCHED TO THEIR ACTIVITY LEVEL. RAMPS, FULLY CARPETED AREAS, FLOOR LEVEL FURNITURE AND BEDROOM ARE INCLUDED. IT IS A FUN, RELAXING, & A VERY SPOILED VACATION FOR YOUR SENIOR DOG WITH PROPER HEALTH AND DIETARY MONITERING AND AGE APPROPRIATE ACTIVTY.
OTHER SENIOR AND MEDICAL DOG BOARDING:
STARTING AT $75.00 - $149.00 Per Day Per Dog
Price determined by condition and actual needs.
FOR DOGS BOARDING WITH MAJOR MEDICAL CONDITIONS SUCH AS DIABETES, EPILEPSY, RENAL, OR CARDIOVASCULAR CONCERNS. DOGS RECEIVE EXTRA TLC AND TONS OF ATTENTION WITH HEALTH & AGE-APPROPRIATE ACTIVITY. IF APPLICABLE TO THEIR PERSONALITY, THEY CAN STILL INTERACT AND PLAY WITH A SMALL GROUP OF DOGS.
HOURLY HEALTH CHECKS, RELIABLE MEDICATION ADMINISTRATION, TWO DAILY WALKS (IF ABLE) AND THREE DAILY PHYSICAL AND WELLNESS EXAMS FROM OUR VET-TECH ARE PROVIDED. PLEASE CALL US TO DISCUSS ANY HEALTH CONDITIONS TO SEE IF WE ARE A GOOD FIT.
ONE on ONE EMOTIONAL SUPPORT DOG BOARDING:
Starting at $89.00 per day per dog
If your dog has even minor resource guarding or major separation anxiety that seems to worsen when they are constantly around other dogs: they will need to board under this reservation type. These types of Dogs are still allowed to socialize in a small group of dogs at set times throughout the day, but they will have a personal counselor in that group (just for them) in addition to the main group counselor. A dedicated counselor will be within 2 feet of your dog at all times (to quickly correct any sudden issues). In addition to having a full time dedicated daytime counselor, supervised play groups, private one on one play time and activities during the day:
At night, they will sleep one on one in a private bedroom with their dedicated overnight counselor and never with a group.
This reservation type is also for dogs that can't be around any other dogs at any time and only do well with humans
FOR DOGS THAT PREFER THE SINGLE LIFE OR FOR DOGS THAT ONLY DO WELL WITH BEING TOGETHER WITH OTHER DOGS THAT RESIDE IN SAME HOUSEHOLD (FAMILY GROUP ONE ON ONE ALSO AVAILABLE). These dogs receive 24/7 companionship from a dedicated counselor one on one. Includes private indoor and outdoor areas with full time supervision and attention. and a private bedroom for sleeping overnight.
UNALTERED (Not Neutered or Spayed) Over 7 months of age
$70.00 Per Day Per Dog (allowed to partake in play groups with dedicated counselor on a case by case basis with constant & close supervision). If your dog is not neutered or spayed BUT does not do well with being in a small group with other dogs (constantly is trying to mount another dog or showing aggression) your reservation type will be changed to one on one boarding and This applies to any guest regardless of boarding reservation type.
Because staff members go to sleep with the dogs in their assigned bedroom at night this reservation type includes a private bedroom and separate boarding counselor just for your dog (over night) for safety.
SAME DAY - LAST MINUTE EMERGENCY RESERVATIONS ARE AVAILABLE:
PLEASE CALL FOR RESERVATIONS LESS THAN 72 HOURS NOTICE
Any reservation that will occur five days prior to a holiday or a reservation that is made with in five days following a holiday will be subject to a boarding rate increase of $10.00 per day per pet.
The following Holidays are included as peak rate periods: Thanksgiving, Christmas, New Years Day, Easter, Memorial Day, Independence Day, and Labor Day.
Boarding rates are subject to change in the event of but not limited to: holidays, geriatric & health related conditions that require extra care and attention from our staff, pet behavior and social issues (including aggression, separation anxiety, and resource guarding) that require special care, dogs/cats over 7 months of age that are not neutered or spayed, special needs dogs includes but not limited to: Dogs/Cats that are pre/post surgery, Dogs/Cats that have difficulty with mobility, Dogs/Cats with a chronic condition, Dogs that have incontinence or any reason that PPC deems. Please call for details to discuss. It is the clients duty and due diligence to inform PPC of any and all special circumstances. All rates are subject to change at any time. Any Estimate provided by our client portal is an Estimate only, it is not a binding contract of price.
ADDITIONAL BOARDING FEES IF APPLICABLE:
30 Minute One on One nature trail walk - $15
60 Minute One on One nature trail walk - $ 20
Daily Dog Walking Package includes a 30 minute daily nature trail walks One on One (four times per day) - $27
Over 30 gourmet treat packages to choose from under additional services when booking your stay. (prices vary)
COSTS IN ADDITION TO BOARDING FEES IF REQUIRED:
Medication Administration: $10.00 per day per dog
(This includes supplements and any item you require us to give to your dog in addition to regular feedings.)
INSULIN ADMINISTRATION: $10.00 per day per dog
Food We Provide: $5.00 per day per dog
(OWNERS ARE TO PROVIDE THEIR OWN DOG'S FOOD.)
This option is for dogs that are presented with no food only.
WE STRONGLY ENCOURAGE OWNERS TO PROVIDE A FOOD TO US THAT YOUR PET HAS BEEN ON FOR AT LEAST 60 DAYS.
Food Pick Up / Order Service: $15.00 Service charge
Charged when we must obtain your dog's exact brand of food because they have run out of food. The actual cost of the food is added to this. Receipt provided.
Cooking Charge: $4.00 per day/per dog
Charged when we must physically cook (boil or bake) food for your dog.
Does not include anything microwaveable.
Spring Water: $9.00 per day/per dog
We can provide your dog with spring water ordered from Tyler Mountain Springs. No chemicals or additives in the water. Tap water is provided free of charge, of course to all pets.
OUR STAFF IS TRAINED AND EQUIPPED IN IV SUBCUTANEOUS FLUID ADMINISTRATION IF YOUR DOG REQUIRES THIS.
(Fluid by needle under the skin.)
We can provide this treatment to your dog as you instruct. You are to provide the fluid to be administered with needle and IV set.
$20.00 per administration
*Any items that we must purchase for your dog's care, with your permission is to be reimbursed to us at pick up. A receipt will be provided for proof of purchase. If we must travel for any items a $15 service charge will be added. If a vet visit is required, Taxi Fees will be applied. Please refer to that section of Pricing.
Cancellation Policy/Deposit Policy
Per our guidelines for all boarding reservations:
You must make a deposit equivalent to 50 percent of your reservation's estimated cost within 2 days of making the reservation. The deposit paid for your reservation will be applied to your specific reservation. The deposit can be collected through our online system in which clients have full access once registered.
Please note that all deposits are not refundable for any circumstance or reason.
We must enforce this policy due to our own restrictions on creating a home environment with less guests than the average boarding facility.
If you cancel, alter or do not show up for your reservation, you will forfeit your deposit. COVID or COVID related cancellations are considered a cancellation.
This policy is in place because once a deposit is received, we remove the availability for other guests for the spot your pet has filled. We do not overcrowd or oversell our boarding spots. Thank you for understanding.
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