Accessibility Statement for Pittsburgh Pet Concierge

At Pittsburgh Pet Concierge, we uphold the dignity and independence of all our guests and are dedicated to ensuring equal access for everyone who visits our facility and website. Here’s what you can expect from us:

Communication

We are committed to effective communication with our guests. We provide auxiliary aids and services at no charge, which are essential for effective communication. We accept Operator Relay Service calls and TTY/TDD calls through 711, just like traditional telephonic channels.

 

Website Access

We strive to develop and update our website content using current technologies that provide full and equal access to individuals with disabilities. Our efforts align with the Web Content Accessibility Guidelines 2.1 recommended by the World Wide Web Consortium (W3C) and requirements under the Twenty-First Century Communications and Video Accessibility Act of 2010.

 

Assistive Devices

Guests are welcome to use personal assistive devices to access our services. If an assistive device is incompatible with our facilities, we will work to ensure full access through alternative means.

Companions and Service Animals

Companions, guide dogs, or other service animals are welcome. We provide respectful assistance upon request.

 

Interruption of Services

If special facilities or services are temporarily unavailable, we promptly notify guests and provide an estimated timeframe for resumption.

 

Training

Our staff receives ongoing training to effectively communicate and assist guests with disabilities sensitively and respectfully.

 

Modification of Policies or Procedures

We make reasonable modifications to policies or procedures to ensure full access to our facility, website, or communication channels as needed.

 

Continuous Improvement

We are continually enhancing website accessibility. If you need alternatives to mouse and keyboard, software like Dragon NaturallySpeaking can assist in navigating our web pages.

 

Customer Feedback

We encourage feedback from all guests. You can share comments in person or contact us via:

Mail: Serving Pittsburgh, PA & Surrounding Areas

Email:

If you believe these standards have not been met, please call us at (412) 856-8505. We welcome TRS calls.

Thank you for choosing Pittsburgh Pet Concierge

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🐾 Our Pet Care Services

Luxury Pet Boarding, Daycare & Specialized Care in Pittsburgh

🐶 Luxury Dog Boarding in Pittsburgh

Five-Star Dog Boarding with 24/7 Care & Comfort
Private suites, full-size beds, climate control, and personalized attention from Fear Free certified caregivers. Your dog’s home away from home.
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Dog-Free, Soundproofed Cat Suites with Enrichment
Spacious cat-only suites with full beds, vertical space, calming music, and loving cat counselors.
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🐾 Dog Daycare in Pittsburgh

Structured Play, Socialization & Enrichment
Full and half-day daycare options in supervised playgroups, designed for mental stimulation and safe fun.
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🏨 Pittsburgh Pet Concierge – Home Page

The Premier Luxury Pet Hotel in Pittsburgh
Serving Pittsburgh’s pets for nearly 20 years with luxury boarding, daycare, and specialized care. Fear Free certified, 24/7 staff, and multilingual service.
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⏱️ Last-Minute Pet Boarding in Pittsburgh

Emergency Pet Boarding with No Stress or Delay
Same-day booking available with premium care, luxury suites, and peace of mind.
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🩺 Medical Needs Dog Boarding in Pittsburgh

Specialized Dog Boarding with Medical Oversight
Ideal for pets recovering from surgery, requiring meds, or needing hands-on health care. On-site vet tech included.
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🐾 Puppy & Senior Dog Boarding in Pittsburgh

Gentle, Tailored Care for Puppies and Seniors
Extra potty breaks, mobility assistance, soft beds, and dedicated staff—your most vulnerable companions deserve VIP treatment.
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🐱‍👓 Medical Needs Cat Boarding in Pittsburgh

Expert Cat Boarding for Special Needs & Medical Conditions
Low-stress environment with experienced caregivers and on-site vet tech for cats requiring injections, meds, or recovery time.
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🐕 Intact Dog Boarding in Pittsburgh

Private, Safe Suites for Unaltered Dogs
Boarding designed specifically for unspayed or unneutered pets—no group play, no stress, just calm and care.
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🚫🐾 Human-Only Dog Boarding in Pittsburgh

No Other Dogs – Just Peace, Privacy & One-on-One Attention
Perfect for reactive, nervous, or special-needs dogs. No dog interactions, just loving care from trained staff.
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